Apr
12

Want your site to be easy to use? You’re gonna need more sites…

Ernesto on April 12th, 2009

Mulling the Media Management Center’s “How to Become ‘Easy to Use’ Online” study (it’s a quick read and available to download here). The key point seems obvious in retrospect but well worth stating by the study’s authors and repeating here: whether a site is “easy to use” is going to going to vary depending on [...]

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Aug
31

Presidential Candidate Sites Fail Web Usabiltiy Test

Ernesto on August 31st, 2008

Bruce Temkin of Forrester Research and the Customer Experience Matters blog, shares from a recent report he did on the usability of the McCain and Obama Web sites.  MCain's site failed on three out of five of thee Forrester criteria, Obama, four out five.  Neither site passed on the privacy and security policies criteria.

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